ShowGUI Privacy Policy

Effective: [launch date] · Last updated: 2026-11-11 (draft v0.1, not yet reviewed by a lawyer)

ShowGUI ("we", "us") is run by [LLC legal name], Las Vegas, Nevada. This policy explains what we collect when a production company uses ShowGUI for a show, and what we do with it. Plain English on purpose.

What ShowGUI is

A production company creates a "show" and gets a dedicated phone number and email address for it. Crew members text that number, cc that email, or are added to a group text that includes the number. ShowGUI reads those messages, keeps a log of changes (schedule, venue, gear, documents), shows that log on a web page for the show, and sends change alerts by text to people who opted in.

What we collect

• Messages sent to a show's number or email, including group texts that include the show's number, and their attachments (PDFs, images, spreadsheets).
• Your name, role, and phone number, entered by the show's admin or taken from the messages you send.
• Your replies to ShowGUI alerts (YES, STOP, reactions, questions).
• Who viewed the show page and when, by the link used. No account, no cookies beyond what the page needs to work.
• Admin sign-in: phone number and a one-time code. Nothing else.

We do not collect messages from threads that do not include a show's number. We do not read your other texts, contacts, or email.

Why

• To build and keep the show's record current.
• To send change alerts to people who said YES.
• To let the show's admins confirm or correct what the AI logged.
• To keep a history the production company can rely on after the show.
• To improve the service: we keep a record of what the AI suggested and what an admin decided (confirm, edit, archive, who was notified). We use that to make the AI's suggestions better over time. This data stays inside ShowGUI, is never sold, and is never shared with other customers.

AI

Messages are processed by an AI model to decide whether they contain a change, a question, a document, or conversation. Only changes and documents are logged. Conversation is discarded from the log but retained in the raw message store for the retention period below. The AI model provider ([Anthropic]) processes message text under its commercial terms and does not train on it.

Texting (SMS/MMS)

• You will receive a first message identifying ShowGUI and the company running the show.
• You get alerts only after you reply YES. Reply STOP at any time to stop alerts. Reply HELP for contact info.
• Message frequency varies by show. Message and data rates may apply.
• We do not sell or share your phone number for marketing. Mobile opt-in data is never shared with third parties.

Who sees your data

• The show's admins (the production company staff who run the show).
• Anyone with the show's link can see the show page. Share the link only with the crew.
• Our service providers: messaging carrier ([Telnyx]), hosting ([Cloudflare]), AI processing ([Anthropic]), email delivery. Each only to run the service.
• Nobody else. We do not sell data. We do not advertise.

How long

• Show records (log, documents, messages) are kept 12 months after the show's last date, then deleted, unless the production company exports or asks us to keep it.
• Phone numbers and consent records (YES/STOP, with timestamps) are kept as long as needed to honor your choices and prove consent, then deleted.
• A production company can ask us to delete a show at any time.

Your choices

• Reply STOP to leave alerts.
• Ask the show's admin to remove you from the show.
• Text HELP to your show's Gooey number, or ask your show's admin, to find out what we hold about you or to have it deleted. We answer within 30 days.

Recording and consent

Messages sent to a show's number, or into a group that includes it, are logged. The show's admin confirms that crew have been told. ShowGUI announces itself in every group it is added to.

Security

Data is stored encrypted at rest with our hosting provider, reachable only by the show's admins and our operators. We are a small company; we do not hold SOC 2. If something goes wrong we will tell affected companies within 72 hours of learning about it.

Children

ShowGUI is for working crews. Not for anyone under 18.

Changes

If this policy changes in a way that matters, admins get an email and the page shows the new date.

Contact

Text HELP to your show's Gooey number, or ask your show's admin.